FAQs

Residential treatment is a supportive level of care that combines housing with integrated behavioral health services. Designed for individuals managing mental health conditions, substance use disorders, or brain injuries, this model provides 24/7 structure while encouraging independence and community living.

Unlike inpatient hospitalization, residential treatment takes place in real-world settings where individuals can receive medication support, therapy, and assistance with daily living skills. It bridges the gap between clinical care and independent living—creating space to practice new coping skills, build relationships, and pursue personal goals in a safe and supportive environment.

New Vitae Wellness and Recovery offers a uniquely personalized and community-based approach to behavioral health. Across our campuses in Southeastern Pennsylvania, we provide a full continuum of care—ranging from outpatient services up to 24/7 supported residential programs. All tailored to meet the complex needs of the individuals we serve.

What sets us apart:

• Integrated supports for mental health, addiction recovery, and brain injury rehabilitation

• CARF-accredited programs and licensed facilities that meet the highest standards of care

• A trauma-informed and person-centered approach that values dignity, choice, and growth

• A wide range of living options, from apartment-style settings to personal care homes

• Dedicated staff who form strong, lasting connections with residents and families

Referrals and admissions to New Vitae Wellness and Recovery can be initiated by professionals, family members, or the individuals themselves. Our Admissions Team is here to guide you every step of the way.

To make a referral or start the admissions process:

• Call us directly: 610-928-0173

• Email us:

  • William Hoke: whoke@newvitaewellness.com

  • Crystal Yost: cyost@newvitaewellness.com

• Submit a referral form:

  • Pre Admission Action Recovery Packet and Referral Form

  • PreAdmission Packet and Referral Form

• Fax referrals or documents: 610-928-0174

Our team will help gather necessary documentation, coordinate clinical review, and walk you through funding or insurance options. We aim to make the process as seamless as possible for everyone involved.

No two days look exactly the same at New Vitae, because no two individuals have the same path to healing. We customize each person’s schedule based on their goals, clinical needs, and preferences, offering flexibility while maintaining structure and support.

Depending on the program and level of care, a typical day may include:

• Medication support and nutritious meals to encourage wellness and routine

• Individual and group therapy sessions focused on recovery, skill-building, and connection

• Mentoring and vocational support to promote personal growth and future planning

• Leisure activities like art, games, or fitness to support holistic wellbeing

• Community outings that encourage independence and socialization

• Medical and psychiatric appointments, scheduled with care coordination from our team

We also provide transportation to ensure residents arrive on time to school, work, or family events – and we offer flexible appointment scheduling to support those commitments.

New Vitae Wellness and Recovery offers a full range of clinical services to support mental health, addiction recovery, and co-occurring needs. Our integrated care model includes:

• Psychiatric evaluation and medication management (including MAT/OBOT)

• Individual, group, and family therapy

• Certified addictions counseling

• Evidence-based therapies: CBT, DBT-informed care, EMDR, Motivational Interviewing

• Peer support and care management

• Wellness services: nutrition, life skills, creative arts, and mentoring

• Specialized treatments: deep TMS and CES

We tailor services to each person’s needs and goals, blending traditional therapy with innovative approaches.

Action Recovery supports individuals with traumatic brain injuries, autism spectrum diagnoses, and other long-term conditions through a structured and personalized approach.

Our services include:

• Residential Habilitation across a range of supportive living settings

• Structured Day Services focused on building cognitive, social, and life skills

• Individualized Recovery Planning addressing physical, emotional, and behavioral wellness goals

• Community Integration through consistent, meaningful outings that enhance communication and independence

Our approach is gradual, person-centered, and designed to foster growth in a safe, supportive environment.

At New Vitae Wellness and Recovery, medical care is a key part of our holistic approach. While we are not a medical facility, our programs meet all Pennsylvania Department of Human Services (DHS) standards for Personal Care Homes, including having nursing staff as part of our care team. Medical needs are supported through:

• On-site nursing staff to assist with health monitoring, medication administration, and coordination of care

• Staff support for medical appointments, including scheduling, reminders, and transportation assistance

• Access to local physicians and specialists throughout the Lehigh Valley, Bucks County, and Philadelphia regions

• Wellness programming, including exercise opportunities and access to a registered dietitian for nutritional guidance

• Insurance coordination to help individuals connect with in-network providers for physical and behavioral healthcare

This approach ensures that physical health and wellness are thoughtfully integrated into each individual’s recovery journey.

New Vitae Wellness and Recovery has an open length of stay. Both short and long term options are offered. The length of stay often depends on the individual’s unique needs.

We offer a range of payment options to meet individual needs.

Our private pay rates are structured based on tiered clinical and residential services.

We are also in-network with Pennsylvania’s Community HealthChoices (CHC) and OBRA waivers for eligible individuals in our Action Recovery Brain Injury Program.

Clinical services may be covered by private insurance, Medicaid, or Medicare. Our admissions and care coordination teams are available to help explore coverage options and walk you through the financial process. Please contact our admissions team to learn more.

We believe that social connection and meaningful activity are essential to recovery and well-being. That’s why every resident receives a YMCA membership and access to a wide range of recreational, cultural, and community-based experiences.

Activities are planned with individual preferences in mind and may include:

• Arts and music events

• Group outings to concerts, theater, or museums

• Hiking, camping, and day trips (including our annual Cape May beach retreat)

• Yoga, games, and group classes

• Shopping, dining, and local events

• Dances, karaoke, and seasonal celebrations

Whether it’s through a shared community meal or a weekend nature trip, we offer opportunities to connect, explore interests, and support whole-person recovery.

Smoking and vaping are permitted only in designated outdoor areas, and may be limited to specific times depending on the location. We maintain these guidelines to promote health and safety while respecting individual preferences. Residents are expected to follow site-specific rules and use designated spaces respectfully.

We believe strong connections with loved ones are essential to healing and growth. Our team actively supports regular communication and meaningful involvement from families and allies.

• Flexible Visiting Options: Families can visit at convenient times based on program structure.

• Home Visits: Encouraged when clinically appropriate to maintain key relationships.

• Ongoing Communication: Care coordinators facilitate calls, video chats, and email updates.

• Family Sessions: Offered to help improve understanding, collaboration, and shared goals.

• Events & Education: Complimentary family events and workshops foster connection and shared experiences.

New Vitae offers a variety of residential settings to meet individual needs and preferences. Options include:

• Private and semi-private bedrooms, with individual or shared bathrooms.

• Fully furnished spaces, which residents are encouraged to personalize.

• Multiple levels of support, from enhanced personal care homes to staffed or semi-independent apartments.

Each setting is designed to promote safety, comfort, and a sense of belonging.

New Vitae Wellness and Recovery offers two innovative treatment options that can support mental health recovery:

• dTMS (Deep Transcranial Magnetic Stimulation):
  A non-invasive therapy that uses magnetic fields to stimulate areas of the brain linked to depression. It can be used on its own or alongside medication.

• CES (Cranial Electrotherapy Stimulation):
  A low-level electrical stimulation shown to help reduce symptoms of anxiety and insomnia.

These services are safe, FDA-cleared, and have helped many individuals experience symptom relief—especially when combined with other treatments.